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Customer Service
Feel free to call us if you need any help: 770-794-8106
Our friendly and knowledgeable staff is here to make sure you have the best shopping experience.
Gift Certificates available
We will not be undersold
All Sales Final
Shipping calculations are estimates only. We reserve the right to keep your order on hold and contact you if the actual shipping costs varies greatly from the estimate provided online. Any free shipping or promotional offers will have stipulations and it is your responsibility to be sure to read the fine print.
Privacy & Security
Our client information and customer data is stored security in an encrypted database. We never store credit card data. We do not share, sell, rent, or otherwise provide your information to any outside parties.
Returns & Replacements
All sales are final.
Ordering
Our online system is designed to work with any modern computing device. If you have any issues, please contact us.
Payment, Pricing & Promotions
You card will be authorized for the total displayed at time of checkout. If there are any changes to that total, we will notify you before we proceed with fulfilling the order.
Viewing Orders
You may navigate to the My Account area of the site if you would like to view your order. This is only applicable to customer who have chosen to create an account as they checkout. Guest Orders are not view-able online after the order is placed.
Updating Account Information
You may navigate to the My Account area of the site to update your name, address, password, etc.
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PRICE MATCH PROGRAM
Here at Fabric and Fringe Warehouse, we strive for the best customer service, while delivering first quality goods at unbeatable prices.
“We shop the world so you don’t have to”
With that being said, we are introducing our price matching program. We want our customers to know that we will not be undersold and we will match any competitor’s price on the exact same item.
Will we match any competitor’s price from a brick & mortar store and only dedicated website (we cannot match Craig’s list, EBay, Etsy etc.)
Cannot match on Bankruptcy sales, liquidation sales, business relocations sales or going out of business sales.
We must be able to verify the price and details on item. Item must be in stock. Provide us with a photo or print out.
Requirements must be met prior to purchase –no refunds after transaction has taken place.
We may not be able to price match in some cases (we reserve that right to amend the program at any time).
“Your continued business means the world to us.
As for our valued customers, you all are the reason we have had a successful 22 years in business and look forward to many more”.